In ATEM Software Control, click the cog wheel in the bottom left of the screen In the General Tab, set the Resolution to “1080i50” In the Labels Tab, type in the names of each of your video inputs. Strata Pro Remote for BlackMagic Design ATEM Switchers, including ATEM Television Studio, ATEM 1M/E, ATEM 2M/E, Production Studio 4K, 1M/E Production Studio 4K, 2M/E Production Studio 4K and TelevisionStudio HD Strata connects directly to your ATEM switcher via Wifi and your switcher's network connection. It does not require a separate computer. Blackmagic ATEM 2 M/E Production Studio 4K (SWATEMPSW2ME4K) Supports NTSC/PAL/HD/UltraHD 4K @ 10-bit Supports 4K Resolution Over SDI or HDMI 20 x 6G-SDI & 1 x HDMI Inputs Tri-Sync/Blackburst Ref. Sync Input 10 x Built-In Frame Synchronizers Two Independent Multi-View Outputs Program Outputs in SD/HD/4K HD 4 Upstrea.
When I upgraded to 6.6.1 and launched the ATEm Software Control app It asked to update the firmware on the switch but was unable to do so, because the software could not connect to the switch not withstanding that the USB cable was plugged in. When I then launched the ATEM setup utility app that software reported the same condition that I was not connected to the switch and to check the USB connection. This is the same problem I had on both the windows platform and the mac platform. With Windows I am using 7 professional and the make is using OS X version 10.11.1. Please offer suggestions.
Several attempts to connect my BMD ATEM Television Studio (TS) to my IMac running OSX does not want to connect to my chassis. I plugged in a USB cable to my chassis and IMac to allow me to run the ATEM System utility to determine the IP, SubNet, and Gateway addresses. Everything checked out and the IP address listed for the chassis was correct. Firmware for the ATEM TS is updated and running v.3.0. 
One solution I found was to power cycle my chassis overnight and come back the next day to find that it's all fixed. I hope this makes me a happy customer, but I don't like the method. This unit is only 3 months old and makes me fear the integrity of the unit to last.
Atem Television Studio Review
Any suggestions would be most helpful to solve my issue(s).
Thanks in advance for your help.Atem Television Studio Software Control
