Outlook 2016 For Mac Not Showing Older Emails

Microsoft runs a number of email accounts, which are very popular. @outlook.com, @hotmail.com, @msn.com and @live.com – They also run .co.uk versions for most of them. For most people they will log into the website, www.outlook.com or www.hotmail.com to view those emails but a lot of people use Microsoft Outlook or some other email client to read their emails. But over the next few weeks, because of some changes that Microsoft are making to their email services, you will need to make some changes to your email application in order to continue to read the emails.

Your Outlook will stop receiving emails

If you use Microsoft Outlook to receive your emails, then at some stage you will stop receiving them. It’s not your fault. It’s not your computer’s fault. If anyone is to blame, it’s Microsoft, but they say that this is necessary to improve the service that they offer. They call it an “update”. You will need to change something in your version of Outlook in order to continue to use Microsoft Outlook as your email client. This only applies to email addresses that come from Microsoft, so if your email address contains @outlook, @hotmail, @msn or @live then you will be affected.

Jun 01, 2020 These instructions apply to Outlook 2019, 2016, 2013, and 2010 for Windows; Outlook for Mac 2019, 2016, and 2011; and Outlook.com, Microsoft's free web-based email client. Lifewire / Alex Dos Diaz Causes of Non-Receipt of Emails. Fix Outlook Indexing Status. When the Outlook indexing tool is not working or not functioning. The answer is to remove the email account and then add it again. As I write this sentence I half want it to be a more complicated solution, but it’s really that simple. The one stumbling block may be that you will need to know your password for your email. Remove an email account from Outlook. Outlook 2016, Outlook 2013, and Outlook 2010.

What version of Outlook do I have?

The solution to this problem is dependent on the version of Microsoft Outlook that you are running.

To determine the version of Outlook that you use, follow these steps:

  1. Start Outlook.
  2. On the Help menu, click About Microsoft Office Outlook.
  3. Verify the version information to determine the version of Outlook that is installed on your computer.

How do I get my emails back?

  • One can try the aforesaid manual method, however, if these techniques fail to fix the body of email not showing in Outlook 2016. Then, simply avail freeware PST Viewer software. This utility is a risk-free and ultimate solution to open and read the Outlook emails without the need of installing Outlook application on the system.
  • Jan 11, 2019 If a mailbox has not been converted to the new server, and does not have an associated 'archive' mailbox then this message might be displayed in a folder with email older then 12 months. The Exchange cache default setting is 12 months. To change this setting do the following: In Outlook 2016/Office 365, click File.

The answer is to remove the email account and then add it again. As I write this sentence I half want it to be a more complicated solution, but it’s really that simple. The one stumbling block may be that you will need to know your password for your email.

Remove an email account from Outlook

  1. Outlook 2016, Outlook 2013, and Outlook 2010

    1. Go to the File tab.
    2. Choose Account Settings, and then choose Account Settings again.
    3. Select the Outlook.com account that you want to remove, and then choose Remove.
  2. Outlook 2007

    1. On the Tools menu, choose Account Settings.
    2. On the E-mail tab, click the Outlook.com account that you want to remove, and then choose Remove.
  3. Outlook 2003

    1. On the Tools menu, choose E-mail Accounts.
    2. Select View or change existing e-mail accounts, and then choose Next.
    3. On the E-mail tab, choose the Outlook.com account that you want to remove, and then choose Remove.

Now we need to add our email account back.

Add an email in Microsoft Outlook.

Outlook 2013 and Outlook 2016

Automatically add my Microsoft account to Outlook

  1. Open Outlook.

  2. On the File tab, under Account Information, choose Add Account.

  3. Choose E-mail Account, and then enter your name.

  4. Enter the address and password of the email account that you want to add.

  5. Retype your password, and choose Next.

    Note: Outlook automatically starts configuring the account, first establishing a network connection, then searching for the settings for your account, and finally logging on to the mail server.

  6. When you see Congratulations! in the window, choose Finish, and then restart Outlook.

    Note: Outlook adds your account and automatically starts syncing your data.

When you reopen your Outlook 2016 or Outlook 2013 account, you’ll find the Outlook account you added listed in the left pane below the Inbox for your primary account.

Outlook 2007 & 2010

The links below take you to the Microsoft web page, which describes how to add your email account back into Microsoft Outlook.

Reading Time: 6minutes

Pre-Flight Check

  • These instructions are intended specifically for setting up a new email account in Microsoft Outlook 2016 for Mac OS X 10.11.3.
  • If you have not already created an email address on your server, visit our New User Tutorial: Creating E-Mail Addresses in cPanel.
  • If you need to configure your email address in Outlook 2016 for Microsoft Windows, see How To Set Up Email in Outlook 2016. For other mail clients, check out our tutorial on setting up other email clients.
Outlook 2016 For Mac Not Showing Older Emails

Step #1: Add or Edit the Email Account

  1. To set up a new email account or edit the settings on an existing one, click the Tools menu and then select Accounts to open the Accounts panel.
  2. The setup process is slightly different depending on whether you have any existing email accounts configured in Outlook 2016:
    • Setting up your first email account: If this is your first time setting up Outlook 2016, you will need to click on the envelope icon next to the third option: Other Email (iCloud, Google, Yahoo!, or other accounts):
    • Setting up an additional email account: Once any email account has been set up in Outlook 2016, additional accounts can be added by clicking the plus sign in the lower left corner and selecting Other Email… from the pull-down menu:
    • Changing the settings for an existing email account: Click on the account’s name in the account list on the left to make changes to any existing account in Outlook 2016, and skip ahead to Step #4: Editing an Existing Email Account.
      Note: You cannot edit an existing email account to directly change its connection method. To change an account from POP to IMAP or vice versa, simply add a new account for the email address as described below and select the desired connection type. Outlook 2016 will allow you to have multiple accounts for the same email address, so an account for sample@example.com using IMAP can coexist with an account for sample@example.com using POP. To prevent data loss, do not delete the existing account before adding a new one.

Step #2: Configuring a New Email Account

EmailOn the account information panel, enter the information as follows:
At first, you will only see the E-mail address and Password fields. Once you enter your email address, Outlook 2016 will recognize that you’re not attempting to connect to a web service such as iCloud, Google, or Yahoo, and will automatically expand the window to reveal all the fields shown in the image above.
  • E-mail address: requires your complete email address, such as sample@example.com.
  • Password: is the password associated with the email account.
  • User Name: is your full email address. It should exactly match what you entered into the E-mail address field above.
  • Type: you may select IMAP or POP. IMAP is recommended for its ability to sync messages between multiple devices (to learn more about the difference between the protocols, see IMAP vs POP3 email).
  • Incoming server:
    • When using standard (non-SSL) settings, use mail.yourdomainname.com
    • When using secure (SSL) settings, use the server’s hostname (host.yourdomainname.com)
    • The default port numbers should not need to be changed unless you have configured your server to use non-standard ports (not common)
    • Check the box next to Use SSL to connect (recommended)
  • Outgoing server:
    • When using standard (non-SSL) settings, use mail.yourdomainname.com
    • When using secure (SSL) settings, use the server’s hostname (host.yourdomainname.com)
    • The default port numbers should not need to be changed unless you have configured your server to use non-standard ports (not common)
    • Check the box next to Use SSL to connect (recommended)
Once you’ve entered all the requested information, click the Add Account button at the bottom of the window to create the account with your specified settings.

Step #3: Configure Security Settings

When you add your email account, an alert window may prompt you to review security settings. This is expected if you have not already purchased and installed a signed, third-party verified SSL certificate on your mail server. If you see no such prompt, then you’re all set and can begin using Outlook 2016 with your email account immediately.If you do get a security prompt, which specifies that information that you view and send will be encrypted, note that Outlook 2016 will not be able to verify the security of the certificate through a third-party because you are the only authority validating it:If you wish to proceed with the connection, you have two options:
  • You can click the Continue button to proceed, with the caveat that you may need to accept the warning each time Outlook connects.
  • Or, you can permanently store the certificate and treat it as trusted, by clicking Show Certificate and then checking the box next to Always trust … before clicking Continue. You will need to authenticate with your password to store the exception for your self-signed certificate.
Note: A self-signed certificate uses the same level of encryption as a third-party verified certificate; the difference is that it is you who are verifying your server’s identity and not a third party who is paid for the service. However, if you would prefer to use a third-party verified SSL certificate to cover core services (cPanel/WHM, POP3, IMAP, SMTP and FTP) on your server, you can find instructions for ordering and installing an SSL certificate at Install an SSL Certificate on a Domain using cPanel, and you’ll find a guide to installing your certificate on email and other core server services at Installing Service SSLs in cPanel. Should you find that you need any assistance, please feel free to contact a Heroic Support® technician who can assist with obtaining and installing an SSL from the vendor of your choice.
Once connected, Outlook 2016 will download your mail from the server along with any custom directories you’ve added, which will be synced by default.

Step #4: Editing an Existing Email Account

To change the settings on an existing email account, click the Tools

Outlook Mac Not Showing Old Emails

menu and then select Accounts to open the Accounts panel.Click on the name of the account in the left pane, and make the desired changes:

Cached

  • User Name: is your full email address. It should exactly match the value of the E-mail address field above.
  • Password: is the password associated with the email account.
  • Incoming server:
    • When using standard (non-SSL) settings, use mail.yourdomainname.com
    • When using secure (SSL) settings, use the server’s hostname (host.yourdomainname.com)
    • The default port numbers should not need to be changed unless you have configured your server to use non-standard ports. If you do need to configure mail on a different port, you can check the box next to Override default port and enter the appropriate incoming mail server value (POP3 should be 110 for non-SSL connections and 995 when using SSL; IMAP should be 143 for non-SSL connections and 943 when using SSL.)
    • Check the box next to Use SSL to connect (recommended) for a secure connection.
  • Outgoing server:
    • When using standard (non-SSL) settings, use mail.yourdomainname.com
    • When using secure (SSL) settings, use the server’s hostname (host.yourdomainname.com)
    • The default port numbers should not need to be changed unless you have configured your server to use non-standard ports. If you do need to configure mail on a different port, you can check the box next to Override default port and enter the appropriate outgoing mail server value (25 for non-SSL connections and 465 when using SSL; Unlike many other mail clients, Outlook 2016 does not require you to use port 587 on Mac OS X).
    • Check the box next to Use SSL to connect (recommended) for a secure connection.
    • The More Options… button will allow you to configure authentication for the outgoing (SMTP) mail server:
      • Authentication: Typically, Use Incoming Server Info is sufficient, but if you receive connection errors due to SMTP authentication, you may need to select User Name and Password. Do not select None; you will not be able to send mail if None is selected as the authentication type.
      • User Name: This field can only be filled in if you use the User Name and Password authentication type. If enabled, it must be the full email address.
      • Password: This field can only be filled in if you use the User Name and Password authentication type. If enabled, use the email account’s password.

Bonus: Select IMAP Folders to Sync

By default, Outlook 2016 for Mac OS X will sync all IMAP folders. To specify which ones you want to sync, pull down under the

[Solved]: Restore Deleted Or Missing Emails From Outlook 2016 ...

Tools menu and select IMAP Folders… to bring up the Folder Browser.In the Folder Browser, you will see a list of your accounts in the left pane.
  • In the first pane, click on the IMAP account’s name
  • In the second pane, click on INBOX (or the desired custom folder, if listed)
  • In the third pane, click on the folder to which you want to subscribe or unsubscribe.
  • Folders to which you already are subscribed will be displayed in bold type, while folders to which you are not currently subscribed will be displayed in a light-face font. Note that on some versions of Mac OS X, the distinction can be almost imperceptible.
  • Clicking on the name of a folder to which you are subscribed will allow you to click the red ( – ) Unsubscribe button in the top-left menu, and clicking on the name of a folder to which you are not subscribed will allow you to click on the green ( + ) Subscribe button in the top-left menu.
  • You can not unsubscribe to default account folders, such as Drafts, Junk, Sent, and Trash.

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