System: iMac - (27-inch, Late 2012)
Processor: 3.4 GHz Intel Core i7
Memory: 32 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 680MX 2048 MB
Operating System: Mac OS X El Capitan Version 10.11.6
Software Application: Paragon NTFS For Mac Version 14.2.359
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I’ve been experiencing a somewhat regular series of system crash events for the past few months. It’s taken awhile to track down the cause of these crashes but I finally found what appears to be the culprit - Paragon’s NTFS For Mac Version 14.2.359. I’ve conducted several tests using two different brand 1TB external hard drives connected to two different side-by-side USB ports (which, by the way caused no problems whatsoever until my recent upgrade to Paragon NTFS For Mac Version 14.2.359. One factor that I can verify without a doubt - as soon as NTFS For Mac is disabled through System Preferences, the system crashes stop. At this point I have the external hard drives connected to the USB ports with NTFS For Mac disabled and have not experienced any system crashes. Below is a copy of my latest system crash report.
It should be noted that when one or both external hard drives were connected to a USB port with NTFS For Mac enabled, system crashes occurred at intervals of 15 minutes to half an hour after each recovery from a previous crash. As you can see this made my entire system unusable.
I look forward to hearing from you once you've had an opportunity to review my current information and decide what is the best way to resolve this issue.
Unfortunately, due to a strict number of characters limited per post (here on your forum) my crash report has been significantly truncated.
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System Crash 5 - Sunday September 11 2016 - 12:43 PM - I was watching an YouTube video for about 10 minutes - then the screen froze and the system crashed & rebooted
Anonymous UUID: 2B45D950-7346-CF95-CC71-637E7E1F3EFA
Sunday September 11 2016 12:42:38
*** Panic Report ***
panic(cpu 2 caller 0xffffff80245ce6fa): Kernel trap at 0xffffff7fa4c2a705, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000109ad7070, CR3: 0x000000050c84405f, CR4: 0x00000000001626e0
RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff808e3549f8, RCX: 0x00000000031f0000, RDX: 0xffffff8061ec37b0
RSP: 0xffffff83ca8db0d0, RBP: 0xffffff83ca8db390, RSI: 0x0000000000000000, RDI: 0xffffff808e3549f8
R8: 0xffffff807d802690, R9: 0x0000000000000000, R10: 0xffffff80247002c0, R11: 0x0000000000000000
R12: 0xffffff8098eb4408, R13: 0x7f167b6dbd18009e, R14: 0xffffff80719b6000, R15: 0xffffff83ca8db3b0
RFL: 0x0000000000010246, RIP: 0xffffff7fa4c2a705, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109ad7070, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff83bf485df0 : 0xffffff80244dab52
0xffffff83bf485e70 : 0xffffff80245ce6fa
0xffffff83bf486050 : 0xffffff80245ec563
0xffffff83bf486070 : 0xffffff7fa4c2a705
0xffffff83ca8db390 : 0xffffff80247257cc
0xffffff83ca8db410 : 0xffffff80247005af
0xffffff83ca8db840 : 0xffffff8024977974
0xffffff83ca8db8a0 : 0xffffff80246fb802
0xffffff83ca8db8f0 : 0xffffff802471a784
0xffffff83ca8db9a0 : 0xffffff8024706358
0xffffff83ca8dbbe0 : 0xffffff8024707023
0xffffff83ca8dbf60 : 0xffffff8024a28701
0xffffff83ca8dbfb0 : 0xffffff80245ecd66
Kernel Extensions in backtrace:
com.paragon-software.filesystems.ntfs(359.2.14)[B6740664-1EED-3843-84CD-0D008D33D52E]@0xffffff7fa4c21000->0xffffff7fa4c55fff
BSD process name corresponding to current thread: mdworker
Boot args: nvda_drv=1
Mac OS version: 15G1004
Kernel version:
Darwin Kernel Version 15.6.0: Monday August 29 2016 20:21:34 PDT; root:xnu-3248.60.11~1/RELEASE_X86_64
Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E
Kernel slide: 0x0000000024200000
Kernel text base: 0xffffff8024400000
__HIB text base: 0xffffff8024300000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 24528424470205
last loaded kext at 18337520745262: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa77f1000, size 32768)
last unloaded kext at 18682375180691: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa77f1000, size 32768)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.techsmith.TACC 1.0.2
com.globaldelight.driver.Boom2Device 1.1
com.paragon-software.filesystems.ntfs 359.2.14
com.corel.painter.PainterAudioDriver 1
com.nvidia.web.GeForceWeb 10.1.1
com.nvidia.web.NVDAGK100HalWeb 10.1.1
com.nvidia.web.NVDAResmanWeb 10.1.1
com.symantec.nfm.kext 7.1.2f94
com.symantec.ips.kext 7.1.2f94
com.symantec.internetSecurity.kext 7.1.2f94
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.AppleHDA 274.12
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.8.9
com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 4.4.6f1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.2.0